Frequently Asked Questions

  • General
    • What is Waggle?
    • What makes Waggle different from other crowdfunding platforms?
    • How does Waggle work?
    • Is Waggle like pet insurance?
    • Do you have a question that wasn't answered here?
  • Veterinary Partners
    • What are the main benefits of using Waggle?
    • Who is a good Waggle candidate?
    • How do we present Waggle to a pet owner in financial need?
    • Does our practice/hospital register the owner on Waggle?
    • Why would our practice register a pet owner when the owner can do it on their own?
    • How fast is the process?
    • What is required of our staff?
    • What other clients should we consider for Waggle?
    • What is your Hospital Funds Management all about?
    • How do we get our own dedicated practice/hospital page on Waggle?
    • What if a profile isn't fully funded?
    • What if a pet doesn't receive treatment?
    • Do you have a question that wasn't answered here?
  • Rescues & Shelters
    • How does my organization get started with Waggle?
    • Are there any requirements as a member organization with Waggle?
    • What if my local veterinarian practice/hospital(s) are not Waggle Partners?
    • Why Waggle?
    • Do you have a question that wasn't answered here?
  • Pet Guardians / Owners
    • Am I a good candidate for Waggle?
    • Can I post my pet on Waggle? What do I need to do?
    • Can I join Waggle as a pet guardian even if my veterinarian is not a Waggle Partner?
    • Why Waggle?
    • Do you have a question that wasn't answered here?
  • Donations
    • Does 100% of my donation really go to the pet’s care?
    • How do I know my money will go to fund the pet I choose?
    • How do I know my financial information is protected?
    • Is my donation tax deductible?
    • What are tips?
    • How does Waggle fund its day to day operations?
    • Do you have a question that wasn't answered here?
  • Our Services
    • Do you work with Corporate Sponsors?
    • What is your Funds Management all about?
    • Do you have a question that wasn't answered here?

Overview

What is Waggle?

Waggle is the only pet-dedicated, crowdfunding platform that partners directly with leading veterinary providers to reduce economic euthanasia, thereby presenting options to pet guardians and second chances to the pets they love.

What makes Waggle different from other crowdfunding platforms?

The critical relationship between Waggle and our veterinary partners guarantees that funds flow directly to the pet’s medical care thereby ensuring a greater level of trust and security for our donors. In addition, we make sure our donors understand the impact they’ve made by providing post-treatment updates.This is a level of safeguarding that other crowdfunding platforms simply cannot provide and establishes the Waggle Difference.

How does Waggle work?

Pet campaigns that you see on Waggle are initiated by either our (1) veterinary partners, (2) rescues/shelters or, (3) pet guardians.

Through a login here on Waggle, information about the pet-in-need is provided to our team so that our professional writers can create the stories you see. Waggle makes it fast and easy for both our partners and pet owners to participate during the campaign-creation step and, later to share the stories. This is, in part, is what make Waggle so unique!

In all cases, 100% of public donations are passed directly to our veterinarian partners after the 30-day campaign window has closed.

Is Waggle like pet insurance?

No. The best time to get pet medical insurance is when your pet is healthy. This can help you avoid the heartbreak of unexpected medical costs and the prospect of economic-based euthanasia. Waggle is intended as a last-stop chance to help pets and their guardians currently in crisis and therefore cannot qualify for pet insurance. Insurance is a great way to help you ensure that you'll never need a service like Waggle.

Do you have a question that wasn't answered here?

Please email any unanswered questions you may via our Contact Us page and we will respond ASAP.

Veterinary Partners

What are the main benefits of using Waggle?

Many of our veterinary partners work with us first and foremost to reduce the impact that compassion fatigue takes on practice staff. Our partnership with MightyVet - an online veterinary community created to tackle the issues faced in the veterinary profession – seeks to bring greater awareness to this important cause.

Further, financially overburdened pet guardians struggle to pay for their pets’ care, leaving many animals untreated or veterinary clinics saddled with mounting pro bono costs. Waggle can significantly reduce these expenses at no cost to your practice.

Who is a good Waggle candidate?

A pet guardian that (1) has a pet with a high probability of a successful outcome, (2) has demonstrated an inability to raise sufficient funds (evidenced by a declined credit card and CareCredit), (3) is considered a responsible pet guardian, and (4) has the ability and commitment to share (Facebook required) his/her story on social media.

How do we present Waggle to a pet owner in financial need?

Waggle should be explained as a last-chance measure to raise funds in those instances where the pets' lives may be cut short because a pet guardian doesn't have the necessary funds to cover the cost of medical treatment.

It’s important to explain that the success of any campaign is driven by the pet owner’s commitment to sharing their story with family, friends, local community and beyond. Only in this way can Waggle help your practice and client succeed.

Does our practice/hospital register the owner on Waggle?

There are two ways a pet guardian can participate on the Waggle crowdfunding platform: (1) registering via our veterinary partners or, (2) self-registering at waggle.org. In both instances, all funds raised pass directly to the practice.

Only those campaigns that are initiated by our partners are eligible for matching-funds. Matching-funds are provided by our corporate sponsors, supporting foundations, Waggle Foundation or Funds-Management program (e.g. hospital “angel funds”) for select campaigns.

Why would our practice register a pet owner when the owner can do it on their own?

In many instances our hospitals choose to work hand-in-hand with their clients to provide this financial alternative. Emergency cases are a common occurrence.

Only those campaigns that are initiated by our partners are eligible for matching-funds. Matching-funds are provided by our corporate sponsors, supporting foundations, Waggle Foundation or Funds-Management program (e.g. hospital “angel funds”) for select campaigns.

How fast is the process?

Because our software platform was initially built for emergency and referral hospitals, front office staff can initiate the campaign alongside the pet guardian in under 10 minutes. And because the Waggle crowdfunding platform is purpose-built for the veterinary industry, our campaign-building steps are deliberate and efficient.

What is required of our staff?

Your team only needs to enter basic pet and guardian info and three questions about the treatment to be performed. The most successful campaigns are those in which the hospital staff participates on social media. We hope you do too!

What other clients should we consider for Waggle?

The rescues and shelters with whom you already work are excellent partners. In most instances, practices are discounting services and utilize Waggle to help offset their financials. Each share by these trusted, social media-savvy partners can have a significant impact.

What is your Hospital Funds Management all about?

Waggle’s donor-matching feature provides our partners an opportunity to amplify their own in-house ‘angel’ or emergency funds. By applying these monies as variable-match or fixed-dollar incentives, donors contribute even more to your sponsored campaigns. These can be highlighted with the hospital’s own logo or white-labeled under the Waggle Foundation. For more info, Contact Us.

How do we get our own dedicated practice/hospital page on Waggle?

Simply upload your logo by logging into your account and it will appear on our Veterinary Partners page. Your logo will link to your own dedicated page that showcases only your practice’s pets (both sponsored or un-sponsored). A minimum of three campaigns is required before your page is visible.

What if a profile isn't fully funded?

Campaign profiles are posted on Waggle for a maximum of 30 days. Payment is guaranteed to our veterinary partners only for the amount raised. Any difference between the cost of treatment and funds raised may be required of the pet guardian with whom the decision to proceed must reside.

What if a pet doesn't receive treatment?

If a pet guardian decides against treatment, no longer needs care, or if the pet passes away before treatment is provided, Waggle will provide a credit in the amount of their donation to be applied to support another pet. Should this credit not be applied within 30 days, the donation will pass to our general fund.

Do you have a question that wasn't answered here?

Please email any unanswered questions you may via our Contact Us page and we will respond ASAP.

Rescues & Shelters

How does my organization get started with Waggle?

Registration is fast and easy and begins with our Sign Up page. We’ll ask a few questions about your rescue/shelter, confirm your Facebook page (required) and help connect Waggle with your trusted veterinarian partner(s) so they can seamlessly receive 100% of funds raised. There is no cost to your organization nor the participating veterinary practice.

Are there any requirements as a member organization with Waggle?

Yes. Our rescue/shelters must be working with one or more veterinarian practices. When launching a new campaign, your team will be asked to provide the treatment estimate so Waggle can confirm all entries and later pay your practice directly.

Each of our rescues/shelters is required to have and post to their organization’s Facebook page a minimum of five (5) times per campaign. Only by committed sharing can Waggle remain free to our community of pet lovers!

What if my local veterinarian practice/hospital(s) are not Waggle Partners?

You will have the opportunity to search for your local practice/hospital on waggle.org to see if they are already working with us. If they are, great! If not, we make it easy for you to tell them about Waggle – and to receive the funds you raise!

Why Waggle?

We have partnered extensively with shelters and rescue organizations, knowing that they are almost always financially strapped and that every rescued animal is a potential Humpty Dumpty who needs to be put back together.

Waggle is a different type of crowdfunding platform: purpose-built to help deserving organizations such as yours with long-term partnership in mind.

Our team has worked hard to provide a turnkey solution to help you raise funds to get your pets treated. Because our donors pay a small fee during checkout, we are able to pass 100% of the funds raised to help you pay for the cost of care. We do not take a ‘cut’, thereby passing more donations to you.

Do you have a question that wasn't answered here?

Please email any unanswered questions you may via our Contact Us page and we will respond ASAP.

Pet Guardians / Owners

Am I a good candidate for Waggle?

Our growing Waggle community believes that pets should not be put down simply because a family is without financial resources. We can help you reach the greater pet-loving population, but it begins with your commitment to sharing your own story. Only by spreading your pet’s campaign with your family, friends, local community and beyond can you hope to succeed in raising the funds you need.

Can I post my pet on Waggle? What do I need to do?

Yes! The process is simple and begins with our Sign Up page. You will need to (1) upload a cost estimate from your veterinarian and, (2) provide your (or a friend/family member’s) verifiable Facebook page to which you agree to share your campaign a minimum of five times.

Can I join Waggle as a pet guardian even if my veterinarian is not a Waggle Partner?

Yes! During your registration, you will have the opportunity to search for your local practice/hospital on waggle.org to see if they are already working with us. If they are, great! If not, we make it easy for you to tell them about Waggle – and to receive the funds you raise!

Why Waggle?

Our team has worked hard to provide you, your veterinarian and your community tools and insights to help raise funds and get your pet treated. We strive to be unique from other crowdfunding platforms because we are truly dedicated to solving your problem and helping connect you to those who care for the wellness of pets.

Do you have a question that wasn't answered here?

Please email any unanswered questions you may via our Contact Us page and we will respond ASAP.

Donations

Does 100% of my donation really go to the pet’s care?

Yes! We do not pool your donation into a general fund nor do we use any part of it for operating costs. Your donation goes straight to medical care and that’s it.

How do I know my money will go to fund the pet I choose?

Our 100% funding policy is what makes Waggle so effective. Care of your donation and your experience with Waggle is critical to our vision of providing medical care for all pets.

We make sure you know the impact of your donation by providing post-treatment photos and updates about the outcome of the care you funded. And Waggle’s veterinary partners are some of the most respected hospitals and practices in the U.S. and Canada. In addition, Waggle only transfers funds directly to our veterinary partners with no exceptions.

How do I know my financial information is protected?

Your data and privacy are of the highest concern. Our website is served over HTTPS so that your browser only communicates with our server over a secure channel. We validate your credit card and do not store any information on our system. Further, your financial information is managed securely for us by Stripe, a globally trusted payments company certified as a PCI Service Provider Level 1 by Visa.

Is my donation tax deductible?

Waggle joined the growing, global movement of B-Corps. As such, we are built on the highest standards of verified social and environmental performance, public transparency, and legal accountability, and aspire to use the power of markets to solve social and environmental problems. We have taken this route so that we can impact an even larger number of pet owners and their companions than we believe a 501(c)3 designation could otherwise provide. While this tradeoff means that your donation is not tax deductible, your support of Waggle now and in the future, will help save thousands of lives and significantly reduce economic euthanasia across the country.

For those donors who wish to support our mission with contributions in excess of $100, the Waggle Foundation does provide a tax-deductible receipt.

What are tips?

We provide an option during the donation process that allows our supporters to help us cover our operating expenses. This tip is used for social media marketing that helps us spread the word about these loved companions, hardware/software, and other day-to-day costs.

How does Waggle fund its day to day operations?

Waggle’s operating expenses are supported by donors who contribute a small fee at checkout along with an optional tip, our veterinary partners who may donate a portion of their services, corporate sponsors and foundations. This allows us to pass 100% of every donation directly to the chosen pet.

Do you have a question that wasn't answered here?

Please email any unanswered questions you may via our Contact Us page and we will respond ASAP.

Our Services

Do you work with Corporate Sponsors?

Yes! Our sponsors achieve recognizable and far-reaching levels of goodwill by immediately impacting their largest clients as well as the larger veterinary industry. Waggle’s personal relationship with platform participants creates a meaningful level of engagement for everyone performing the Calls-to-Actions (CTAs). We invite you to Contact Us to learn more about our Corporate Sponsorship packages.

What is your Funds Management all about?

Waggle works with hospitals, foundations and private funds to generate donations from third parties (this is a community issue and needs a community solution). We provide a trusted and turn-key financial platform where funds are directed where they're needed most. Our funds management, payment processing and matching- campaigns make it all as easy as possible to leverage your funds. For more info, Contact Us.

Do you have a question that wasn't answered here?

Please email any unanswered questions you may via our Contact Us page and we will respond ASAP.